In a recent blog post, I outlined three tips to help you improve your guest check-in experience at your salon. Now, I want to dedicate this post to helping you improve your guest checkout experience. I’ve said it before, but it bears repeating, the beauty industry is...

The beauty industry is heavily rooted in great customer service. Our guests come to our salons to relax, get pampered, and feel beautiful. Mastering a great customer experience is very important for a successful salon, and that all starts when a guest walks through...

Taking your salon to the next level is a typical business goal among salon owners. Expanding your salon can mean a number of things – adding to the space you’re already in, moving to a new, bigger location, or opening a second location. No matter which way you choose...

*This is a Guest Post from Beyond The Technique What is an education fund? Above all else, it’s a solution to the excuse: “I don’t have the money.” In the beauty industry, we know that education is everything, so you should always be encouraging and supporting your...