You have probably heard the phrase, “It’s not what you say, it’s how you say it.” Well, as business owners and industry professionals, we all know this to be true! So, this month I want to focus in on my favorite tips and tricks for nailing your verbiage every time....
Welcome back! We’re onto the final piece of our four-part mini-series on personalization and I’m so excited to dive into our next topic! Over the last few weeks I have touched on everything from how to personalize the digital experience with creative stylist bios and...
Hello again! We’re back with part three of our monthly series on personalizing the salon experience. I’ve already touched on the digital side of things, with tips for creating unique stylist bios and a customized “Welcome” video that would live on the homepage of your...
Welcome back! We’re onto part two of our “Make It Personal” monthly series. Throughout the month of March, I’m getting personal with all of you about the importance of personalization in salon business. Last week, I discussed the impact of creating personal and...
As industry professionals, we know that running a successful salon business isn’t just about cutting and coloring. At the end of the day, we’re in the business of building relationships, and hair is simply our vehicle in doing so. The salon experience is an incredibly...
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