It has become standard best practice to offer online booking for salons, however, it’s still common for clients to call the salon to book their next appointment. One challenge we can often face when booking a client over the phone is matching them with their ideal...
*This is a guest post from Beyond The Technique. This topic is a bit touchy. Many of us may have fired clients before, or have always wanted to, but struggle with having that uncomfortable conversation and don’t know how to begin or what to say. What Makes a Bad...
Meet Your Stylist offers so many benefits to your salon that it’s tough to list them all, but here’s a few that come to mind right away: Meet Your Stylist is a marketing tool, an added client amenity, a way to streamline appointment bookings, a unique selling...
Many of you have probably heard me say this before, but I’ll say it again — for Meet Your Stylist to be successful it has to be a central tool in your salon that everyone on your team is invested in. Think about a gym membership, just having a membership won’t help...
*This is a guest post from Beyond The Technique. Guess who’s back? Our top contributor and industry expert, Shana Dee! Shana has already shared countless industry tips with our followers ranging from consultation advice to Instagram tricks, and she is back again to...
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