by Kati Whitledge | Oct 26, 2018 | Professional / Career Tips
If you follow me on social media, my podcast or read my blogs, you know that I’m a big advocate for networking. Networking can provide you (and your business) with endless amounts of opportunity, the problem is so many people avoid it! I’m an extrovert, so networking...
by Kati Whitledge | Oct 18, 2018 | Salon Business Advice
How many of you have a referral program at your salon? I bet most of you do! Many salon owners offer a referral program to their guests to encourage their loyal customers to spread the word and to help gain new clients. Having a referral program is a simple way to...
by Kati Whitledge | Oct 11, 2018 | Guest Posts, Salon Business Advice
*This is a guest post from Beyond The Technique. When working in a salon, your biggest challenge is creating a lifelong customer. Even if your guest leaves with a haircut they love, they’re unlikely to schedule another appointment if they didn’t enjoy their time in...
by Kati Whitledge | Oct 4, 2018 | Meet Your Stylist Marketing, Salon Business Advice
It has become standard best practice to offer online booking for salons, however, it’s still common for clients to call the salon to book their next appointment. One challenge we can often face when booking a client over the phone is matching them with their ideal...
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